Can I use the same email address for both merchant and affiliate accounts in Post Affiliate Pro?

Problem definition

When managing both merchant and affiliate activities within Post Affiliate Pro, users may wish to use the same email address for both roles for convenience. However, the platform enforces a one-account-per-email policy, which prevents this. Understanding the rationale and available options can help users manage their accounts effectively.

Email address uniqueness in Post Affiliate Pro

Post Affiliate Pro requires every account—whether merchant or affiliate—to have a unique email address. This separation is essential for maintaining secure access, clear communication, and proper user role distinction. Attempting to register an email already in use for a different role will result in an error.

Troubleshooting registration issues

If you receive an error stating that your email address is already in use:

1. Double-check if you’ve previously registered with that email for another role.
2. Try logging in with your existing credentials.
3. If you need both roles, register the other type with a different email address.
4. If you only have one mailbox, create an alias or a new email account for the second registration.

Best practices for managing multiple Post Affiliate Pro accounts

• Always use separate, clearly labeled email addresses for each role (e.g., merchant@yourcompany.com and affiliate@yourcompany.com ).
• Maintain updated records of which email is associated with each account.
• Leverage email alias features if your provider supports them for simplified inbox management.
• Regularly review account settings to keep contact information current.

What if I need to access both roles frequently?

You can use different browsers or private/incognito windows to stay logged in to both accounts simultaneously. Alternatively, some organizations manage both roles using departmental emails to streamline communication.

Can I merge merchant and affiliate accounts under one email?

No, Post Affiliate Pro does not support merging accounts or sharing email addresses between different roles. Each account must have its own unique email for access and notifications.

Step-by-step guide: Creating multiple accounts with different emails

1. Decide which email addresses you want to use for merchant and affiliate roles.
2. Register your merchant account with one email address.
3. Register your affiliate account with a different email address or an alias.
4. Confirm both registrations via the activation emails sent by the system.
5. Log in to each account separately as needed.